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Risk Disclosure

Understand the market, execution, operational, and payment risks of using Aello, and the responsibilities that remain with you.

Last updated 6 September 2026

Aello automates the trading instructions you configure. It does not remove market risk or guarantee protection against losses. Cryptocurrency trading can result in the loss of all your trading capital. This disclosure outlines the risks to consider when choosing and operating your setup.

1. This is software, not advice

We provide software, not investment, financial, legal, tax, or accounting advice. Our website, product demonstrations, and support communications are not recommendations to trade an asset or follow a strategy, trader, or platform.

We do not act as your broker, dealer, exchange, custodian, money transmitter, portfolio manager, investment adviser, or fiduciary. You choose the accounts, strategy, and trading instructions. Independent professional advice may be appropriate for your circumstances.

2. No guaranteed outcome

We do not guarantee trading results, profitability, execution accuracy, or uninterrupted availability. Past performance does not establish future results. Simulations, backtests, and demonstrations have limitations and may not reflect live liquidity, fees, timing, or execution.

3. Market risk

  • Price movements. Cryptocurrency prices can change sharply at any time.
  • Capital loss. Losses may include all your trading capital and, depending on leveraged exposure, may exceed the initial amount committed.
  • Liquidation. Leveraged and derivative positions can be liquidated when margin requirements are no longer met.
  • Liquidity and slippage. Wider spreads or limited liquidity can lead to partial fills, rejected orders, or execution at a different price from the one expected.
  • Stop orders. A market gap can prevent execution at the intended stop price.
  • Exposure. Consider whether the potential loss is affordable before committing funds.

4. Risks specific to automated trading

  • Account differences. Balances, fee tiers, leverage, margin modes, position limits, and available instruments can produce different results from the same instruction.
  • Execution timing. Network latency, rate limits, and exchange processing affect placement and fills. Concurrent dispatch does not guarantee simultaneous execution or matching prices.
  • Configuration errors. An incorrect instruction or sizing rule can be repeated across connected accounts before it is noticed or corrected.
  • Unattended operation. Active automation can continue opening or closing positions according to its configuration. Monitoring and appropriate account limits remain important.
  • Interruptions. Loss of power or connectivity on the computer or private server running the engine, or an exchange outage, can interrupt copying and leave positions requiring attention.
  • Software defects. Errors can affect behaviour or reporting. Evaluate changes in an exchange demo or testnet environment where available, and use limited exposure when moving to live trading.

5. Exchange and third-party risk

Exchanges and infrastructure providers operate independently of Aello. Outages, API changes, rate limits, fee or margin changes, delistings, account restrictions, and provider failure can affect your setup. Funds held on an exchange are also exposed to that exchange’s security and solvency. Aello does not control those services or funds held by them.

6. Credential and operational security

Exchange API credentials remain encrypted on your computer or private server and are not sent to Aello. Use the permissions needed for each account’s role and keep withdrawals disabled. Protect access to the host machine, exchange accounts, API credentials, and licence key. Compromised credentials may allow unauthorised activity within their permissions.

7. Payment risk

  • Transfer finality. Confirmed cryptocurrency transfers generally cannot be cancelled. A return of funds would be a separate payment, not a reversal of the original transaction. Our Refund Policy sets out the commercial terms and preserves statutory rights.
  • Payment details. An incorrect asset, network, or receiving address can result in loss. Recovery is not guaranteed.
  • Conversion. The cryptocurrency amount is fixed when checkout is created from the quoted United States dollar price. Later market movements do not change that checkout amount.
  • Timing. Network congestion and confirmation requirements can delay recognition of a payment. Refer to the order page for its payment window and current status before sending additional funds.

Rules for cryptocurrency, derivatives, and automated trading vary by jurisdiction and may change. You are responsible for checking the requirements that apply to your use, obtaining necessary permissions, and meeting reporting and tax obligations. Some markets or products may be restricted where you live or trade.

9. Operating responsibilities

You remain responsible for your strategy, configuration, sizing, risk limits, account access, monitoring, compliance, taxes, and trading outcomes. The allocation of responsibility and limitations of liability are set out in our Terms of Service. Subject to liabilities that cannot lawfully be limited, the liability cap is the United States dollar amount paid for the licence at the time of payment.

10. Questions

For questions about the software’s operation or this disclosure, contact our support contact or visit Contact us.